News and Updates

News and Updates from Amon Carter Lake Water Supply

As of 5:20PM AUG 29, 2018

  UPDATE! UPDATE! Tuesday, 8/28 6:05PM –  The phone is finally back working, and the whole moving episode is complete!! Thanks for all your patience and understanding! It is appreciated! 

Update – Monday 12:45PM. STILL no phone transfer. I have an appointment with a tech first thing in the morning to get this situation taken care of! If you need to get hold of us, continue to use the website, and email (info@amoncarterwater.com) Sorry for the inconvenience. Its sure not for the lack of trying!

UPDATE 8/24/18 – 11:30AM – Update – Friday 11:15AM – The move is complete. We are still setting up equipment at the new office, and it appears there is still a problem with the phones, but it DOES roll to the answering service, so feel free to leave a message, as I will get notified. As always, if an emergency, contact Ross right away. Hopefully all will be up and running come Tuesday morning! Thanks for your patience! There IS a mailbox right outside the door, and there is a large ACLWSC sign on our new door! And we do have internet for emails.

Update 8/21 – 11:00AM – Hi Folks… We are MOVING physical locations! The PO box that you send your bills to will be the same (PO Box 512,) the phone number will remain (940-872-5505) but the billing office will be located at 607-A Lindsey St. (Across from Allsups, in the same building as Modern Hair Salon) I will update you on the date everything is concluded. For this week, it will still be the old office on Wise st. If you get no answer on the phone, it means we are in transit, or at the new building getting things set up and turned on, just leave a message, as always. Just wanted to let you know why this week will be a little wonky for us!

02Aug2018 – 11:00AM – If you have heard any rumors about the city imposing their trash pickup on citizens outside the city proper, if they have their water, be rest assured it does NOT affect you! It is only for those who are outside the city limits who purchase their water directly from the City of Bowie. Since you purchase from us, you are not affected, should it become a fact. In essence, we, as the company Amon Carter Water Supply, as a purchaser of water from the city, would be. But not you, our customers. So, no worries!!

No issues to report! Please make sure we have your correct email addresses. You can send a message via the “contact us” portion of the website. Then we can record it in our Customers group, and give you advance notice of any issues.

 

YOUR 2017 CONSUMER CONFIDENCE REPORT (CCR) IS NOW AVAILABLE!

CLICK HERE  FOR YOUR COPY! 

If you see a blue flag by your water lines/meter, please leave it. Ross is doing some identification work on the lines/boxes.

 

Check us out and LIKE us on Facebook! We will use that for updating also!

https://www.facebook.com/ACLWSC

 

 

 

The “Homeserve Warranty” letters are being circulated again. As a reminder this is NOT endorsed by Amon Carter Lake Water Supply Corp, and is NOT required by us, or the city. You are invited to look them up on RipOff Report (http://www.ripoffreport.com/reports/specific_search/homeserve) to find out more about this company. DO NOT let their “unofficial official” letter intimidate you! Before you purchase ANY type of extra “warranty” services, contact your insurance agent. I get many of these saying my car warranty is about to expire, which is a joke as my car is new! Just please research before any type of purchase is made. IT IS NOT CONDONED OR ENDORSED BY US, OR THE CITY!

 

PLEASE BE CONSERVATIVE WITH WATER, OUR NATURAL RESOURCE!

 

 

 

We have started using a handheld meter reader, when out reading the meters. This should help cut down on any misreads and excessive usages related to misreads! Please let us know if you have any concerns!

 

 

 

PLEASE SEE THE DROUGHT CONTINGENCY ANNOUNCEMENT!

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CCR 2016

CLICK HERE FOR YOUR COPY OF THE 2016 CONSUMER CONFIDENCE REPORT!

CCR 2015

Click on the link below to open up your 2015 Consumer Confidence Report in .PDF format!

CCR 2015

 

For a free Adobe PDF reader, click here

Your Elected Board of Directors as of Mar 31, 2014

Here are your Board of Directors:Officers & Directors 2014 or here, for PDF.

New web site and new RSS news feed!

We’re pleased to announce that our new web site is now live AND includes a handy new feature for you to receive direct alerts / updates via our new RSS feed! If you click here (or just click the orange RSS button in the footer of this page) you can subscribe to our News and Alerts RSS feed. This news feed will send alerts to any RSS-capable subscription software that you use (Outlook, Gmail, Web Browser, etc…) so that you can receive important updates as we announce them.

Thank you for your patience while we have implemented this new feature / technology for your convenience!